Lloyd Miller, Top Performer for the Month of April at McKenzie Sales & Leasing in Yorkton.
It was another productive month for Lloyd at McKenzie Sales & Leasing in Yorkton. His most memorable moment with customer this past month was selling an Impala to a repeat customer. The customer knew exactly what he wanted, and finally after a year of dealing with him, Lloyd was able to find the perfect car for him.
Lloyd has an extensive knowledge of vehicles, and this is trait he is proud to bring to his customers. Lloyd has gained his knowledge through online and in-store training, as well as from his own personal experiences.
As an individual salesperson, Lloyd believes in treating his clients, and all customers, with the respect and dignity each of them deserves. Regardless of their age, race, gender or financial background, everyone deserves to be treated equal in Lloyd’s eyes.
As a dealership, quality should be the main focus because it applies to everything. Everything should have a high level of quality; from the follow through, to product service and customer service.
Lloyd does a lot of extra service for his customers, and all of it starts from the moment he meets them. He spends a lot of time determining his customers’ needs and wants. And not just one or the other, he focuses on both the need and wants as a whole. It makes it easier for him to point them towards the right vehicle the first time around.
His services don’t end there either. Lloyd makes a strong effort in maintaining a solid follow-up with his clients. Whether it is just to say hello to them and ask how they’re new vehicle is treating them or to make sure that all of their service needs are being met.
For Lloyd, his customers are his number one priority and he makes no excuses in making them his number one priority either. That’s the way it should be.
Lloyd Miller’s Personal Thank You to His Customers!
“I would like to thank all my past and present customers. And to Mr. Bruce Axelson for giving me the opportunity to work for an excellent company and allowing me to do what I love.”
